Abstract
In case of acute symptoms, medical issues or physician search, more and more patients tend to
retrieve information on the internet. That pre-information and the German law regarding patient
rights led to a considerably altered relationship between patients and health professionals.
With the increasing quantity of information, the question about its quality and validation
comes to mind. There is already neutral and assured information of independent providers
existing but their awareness level – even though among health professionals –
is low; in addition, depth and width of it are missing. Nevertheless, the classification of
information and the communication between health professionals and patients continue to be
essential.
Abstract
In case of acute symptoms, medical issues or physician search, more and more patients tend to
retrieve information on the internet. That pre-information and the German law regarding patient
rights led to a considerably altered relationship between patients and health professionals.
With the increasing quantity of information, the question about its quality and validation
comes to mind. There is already neutral and assured information of independent providers
existing but their awareness level – even though among health professionals –
is low; in addition, depth and width of it are missing. Nevertheless, the classification of
information and the communication between health professionals and patients continue to be
essential.
Key words
Health literacy - health-related information - patient rights - otorhinolaryngology - physician search portals
