Öffentliche Wahrnehmung von Palliativversorgung vor, während und nach der COVID-19-Pandemie – eine empirische Untersuchung von Online-Diskursen

Zusammenfassung

Ziel

In der Studie wurde auf Basis von Sprachdaten aus dem Internetdiskurs untersucht, wie sich die COVID-19-Pandemie auf die öffentliche Wahrnehmung von Palliativversorgung auswirkte.

Methodik

Es wurde ein Korpus deutschsprachiger Webtexte und Tweets zum Thema Palliativversorgung (D/A/CH, 1.2.2020–1.2.2023) mit einer Stichprobe von Webseiten und Tweets vor der Pandemie (1.2.2017–30.1.2020) abgeglichen und eine empirische Analyse des Diskurses über Palliativversorgung durchgeführt. Insgesamt wurden 23.219 Texte und 8277 Tweets untersucht.

Ergebnisse

Die Daten zeigen, dass Palliativsituationen seit Beginn der COVID-19-Pandemie statistisch stärker mit negativen Emotionswörtern verknüpft sind. Gleichzeitig traten Fehlvorstellungen in Bezug auf die Zielsetzungen von Palliativversorgung häufiger auf, neue Fehlvorstellungen kamen hinzu. Dagegen konnten keine negativeren Emotionen in Bezug auf palliative Versorgungsangebote und ihr Personal beobachtet werden.

Schlussfolgerung

Während die COVID-19-Pandemie keinen negativen Einfluss auf das öffentliche Ansehen von Palliativversorgung als Institution hatte, werden palliative Versorgungssituationen stärker als vor der Pandemie mit negativen Emotionen verknüpft. Zudem besteht eine Gefahr in der Verbreitung von Fehlvorstellungen in Bezug auf die Ziele von Palliativversorgung.

Abstract

Objectives

In the present study, language data from the internet discourse was used to examine whether the COVID-19 pandemic had an impact on the public perception of palliative care.

Methods

A corpus of German-language web texts and tweets on the topic of palliative care (D/A/CH, February 1, 2020 – February 1, 2023) with a sample of websites and tweets before the pandemic (February 1, 2017 – March 30, 2017) was analyzed 1.2020) and an empirical analysis of the discourse on palliative care was carried out.

Results

We found a stronger connection between palliative situations and negative emotion words in all types of texts. Since the pandemic, misconceptions about palliative care have become more common and new misconceptions have emerged. In contrast, no deterioration in the rating of institutionalized palliative care could be determined.

Conclusion

While the COVID-19 pandemic has not had a negative impact on the public image of palliative care as an institution, palliative care situations are associated with negative emotions more than before the pandemic. There is also a risk of spreading misconceptions about the goals of palliative care.

Schlüsselwörter

COVID-19 - Palliativversorgung - öffentliche Wahrnehmung - Internet - Diskursanalyse

Keywords

COVID-19 - Palliative Care - public perception - internet - discourse analysis

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