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CC BY-NC-ND 4.0 · Rev Bras Ortop (Sao Paulo) 2022; 57(04): 649-655
DOI: 10.1055/s-0041-1741024
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Satisfaction of Patients Undergoing Hand Surgery

Article in several languages: português | English
Victória Muller de Camargo 
1   Faculdade Santa Marcelina, São Paulo, SP, Brasil
,
Morgana Marques Mello Vieira 
2   Departamento de Ortopedia e Traumatologia, Hospital Santa Marcelina, São Paulo, SP, Brasil
,
Luiz Claudio Lacerda Rodrigues 
2   Departamento de Ortopedia e Traumatologia, Hospital Santa Marcelina, São Paulo, SP, Brasil
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Abstract

Objective To assess the satisfaction of patients undergoing hand surgery in relation to their hospitalization, their feelings, and the consequences resulting from the surgical procedure as well as to evaluate their opinion and feelings in relation to the surgical procedure and to detect possible weaknesses in the health care of patients undergoing hand surgery.

Method Cross-sectional observational clinical study, with a quali-quantitative focus, carried out in an outpatient clinic of a teaching hospital specialized in hand care, with patients of both genders, aged 18 to 75 years, who have undergone corrective surgical procedures of hand pathologies in the last 5 years.

Results We obtained a total of 54 participants, 26 females and 28 males, with a minimum age of 18 years and a maximum of 73 years. Patient satisfaction for the 11 moments evaluated had means between 8 and 10, showing great satisfaction. For the other five moments evaluated, the means were between five and eight. We did not get any satisfaction average below fivr.

Conclusion The absolute satisfaction of patients undergoing hand surgery is dependent on the humanization of health care, especially in relation to surgical consequences, which require further follow-up. The surgical consequences that require greater follow-up and hinder the routine activities of patients are pain on hand mobilization, limitation of the range of motion, and parathesthesia; thus, proper management of these complaints leads to greater satisfaction.

Keywords

humanization of assistance - delivery of health care - patient satisfaction - orthopedic procedures - hand

Work developed in the Department of Orthopedics and Traumatology, Hospital Santa Marcelina, São Paulo, SP, Brazil.


Support Sources

The present study received no financial support from public, commercial, or non-profit sources.




Publication History

Received: 01 July 2021

Accepted: 31 August 2021

Article published online:
06 July 2022

© 2022. Sociedade Brasileira de Ortopedia e Traumatologia. This is an open access article published by Thieme under the terms of the Creative Commons Attribution-NonDerivative-NonCommercial License, permitting copying and reproduction so long as the original work is given appropriate credit. Contents may not be used for commecial purposes, or adapted, remixed, transformed or built upon. (https://creativecommons.org/licenses/by-nc-nd/4.0/)

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