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DOI: 10.1055/s-0044-1801342
The Efficacy of the Humanized Hexagonal Protocol in Plastic Surgery: Review of Studies and Impacts on Patient Satisfaction
Article in several languages: português | English Financial Support The authors declare that they did not receive financial support from agencies in the public, private or non-profit sectors to conduct the present study.Ensaios Clínicos Não. | Clinical Trials None.

Abstract
Introduction Humanized care in plastic surgery has become increasingly rare, potentially leading to patient dissatisfaction and future problems, especially when personality disorders are not identified before the procedure. Media integration and developments in plastic surgery highlight the significance of a multidisciplinary approach to improve patient outcomes and experience.
Objective To review recent studies on the impact of the humanized multidisciplinary team in plastic surgery, to discuss the contributions of each specialty, and to assess the efficacy of the humanized hexagonal protocol, highlighting its benefits in the clinical practice.
Materials and Methods We performed a literature review in academic databases such as PubMed, the Brazilian Journal of Plastic Surgery (Revista Brasileira de Cirurgia Plástica, RBCP, in Portuguese), Scopus, and Google Scholar. We selected articles published between 2019 and 2024 addressing the significance of the multidisciplinary team in plastic surgery, focusing on clinical outcomes and patient satisfaction. The inclusion criteria were articles in English reporting clinical outcomes and patient satisfaction.
Discussion The collaboration across specialties, such as psychology, nutrition, cardiology, endocrinology, and anesthesiology results in a holistic and personalized approach that improves clinical outcomes, reduces complications, and promotes better recovery. Integrating these specialties enables a comprehensive evaluation of the patient, reducing the likelihood of dissatisfaction and litigation.
Conclusion The adoption of a humanized multidisciplinary team, especially through the humanized hexagonal protocol, results in significant improvements in clinical outcomes, patient satisfaction, and reduced litigation. This holistic approach provides more comprehensive and safer care, benefiting patients and health professionals.
Keywords
humanization of care - patient care team - patient satisfaction - surgery - plastic - treatment outcomeAuthors' Contributions
AK: data analysis and/or interpretation, statistical analysis, final manuscript approval, supervision, validation and visualization; CCSM: statistical analysis, final manuscript approval, resource management, project management, writing – review and editing, software, and visualization; RGN: statistical analysis, final manuscript approval, conceptualization, project management, supervision and validation; JS: final manuscript approval, project management and visualization; MLVP: statistical analysis, investigation, methodology, and writing – original draft preparation; LCAC: statistical analysis, investigation, methodology and supervision; and LRL: methodology, supervision, and validation.
Publication History
Received: 29 July 2024
Accepted: 16 November 2024
Article published online:
10 February 2025
© 2025. The Author(s). This is an open access article published by Thieme under the terms of the Creative Commons Attribution 4.0 International License, permitting copying and reproduction so long as the original work is given appropriate credit (https://creativecommons.org/licenses/by/4.0/)
Thieme Revinter Publicações Ltda.
Rua do Matoso 170, Rio de Janeiro, RJ, CEP 20270-135, Brazil
Renato Giannini Neto, Alexandre Kataoka, Camila Cristina Silva Mendes, Nikole Guimarães Soares Lello, Jade Salomé, Maria de Lima Vilas Pérez, Laís Calvacante Alves Cordeiro, Renato Rocha Lage. A eficácia do protocolo hexagonal humanizado na cirurgia plástica: Revisão de estudos e impactos na satisfação do paciente. Revista Brasileira de Cirurgia Plástica (RBCP) – Brazilian Journal of Plastic Surgery 2024; 39: s00441801342.
DOI: 10.1055/s-0044-1801342
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