Summary
Despite near (and rare) consensus that the adoption and diffusion of health information
technology (health IT) will bolster outcomes for organizations, individuals, and the
healthcare system as a whole, there has been surprisingly little consideration of
the structures and processes within organizations that might drive the adoption and
effective use of the technology. Management research provides a useful lens through
which to analyze both the determinants of investment and the benefits that can ultimately
be derived from these investments. This paper provides a conceptual framework for
understanding health IT adoption. In doing so, this paper highlights specific organizational
barriers or enablers at different stages of the adoption process – investment, implementation,
and use – and at different levels of organizational decision-making – strategic, operational,
and front-line. This framework will aid both policymakers and organizational actors
as they make sense of the transition from paper-based to electronic systems.
Citation: Avgar AC, Litwin AS, Pronovost PJ. Drivers and barriers in health IT adoption: A
proposed framework. Appl Clin Inf 2012; 3: 488–500
http://dx.doi.org/10.4338/ACI-07-R-0029
Keywords
Health information technology - strategic choice - technology adoption - organizations