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DOI: 10.1055/a-1993-7627
A Novel Use of Bar Code Medication Administration Data to Assess Nurse Staffing and Workload
- Abstract
- Background and Significance
- Objective
- Methods
- Results
- Discussion
- Conclusion
- Clinical Relevance Statement
- Multiple-Choice Questions
- References
Abstract
Objective The aim of the study is to introduce an innovative use of bar code medication administration (BCMA) data, medication pass analysis, that allows for the examination of nurse staffing and workload using data generated during regular nursing workflow.
Methods Using 1 year (October 1, 2014–September 30, 2015) of BCMA data for 11 acute care units in one Veterans Affairs Medical Center, we determined the peak time for scheduled medications and included medications scheduled for and administered within 2 hours of that time in analyses. We established for each staff member their daily peak-time medication pass characteristics (number of patients, number of peak-time scheduled medications, duration, start time), generated unit-level descriptive statistics, examined staffing trends, and estimated linear mixed-effects models of duration and start time.
Results As the most frequent (39.7%) scheduled medication time, 9:00 was the peak-time medication pass; 98.3% of patients (87.3% of patient-days) had a 9:00 medication. Use of nursing roles and number of patients per staff varied across units and over time. Number of patients, number of medications, and unit-level factors explained significant variability in registered nurse (RN) medication pass duration (conditional R2 = 0.237; marginal R2 = 0.199; intraclass correlation = 0.05). On average, an RN and a licensed practical nurse (LPN) with four patients, each with six medications, would be expected to take 70 and 74 minutes, respectively, to complete the medication pass. On a unit with median 10 patients per LPN, the median duration (127 minutes) represents untimely medication administration on more than half of staff days. With each additional patient assigned to a nurse, average start time was earlier by 4.2 minutes for RNs and 1.4 minutes for LPNs.
Conclusion Medication pass analysis of BCMA data can provide health systems a means for assessing variations in staffing, workload, and nursing practice using data generated during routine patient care activities.
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Keywords
nursing care - bar code medication administration - assessment - registered nurse - licensed practical nurse - workloadBackground and Significance
Understanding the drivers and effects of variation in individual nurse practice is a key research question for nursing health services research.[1] Progress toward this goal to date has been hampered by limited availability of granular data at the individual and unit level.[2] While nurses interact with many technologies and data systems during the course of patient care, data generated as part of regular workflow are often not structured or standardized to accommodate nurse and unit-level assessment.[3] [4] [5] [6] [7] However, with nurses spending up to one-fifth of their time overall on medication tasks, staff activity recorded in bar code medication administration (BCMA) systems offers a promising source for granular nursing data.[8] [9] [10] [11] [12] [13] The nursing unit morning medication pass is a known period of high workload with known time constraints for accomplishing the work. The nurse medication pass has been explored qualitatively, through in-person observation and through surveys, but system-wide analysis of variation has not been possible using these resource-intensive methods.[14] [15] [16] [17] [18] [19] Leveraging high-quality electronic health data, such as that generated from BCMA systems, for research is a key goal in the National Health Information Technology Priorities for Research Policy and Development Agenda.[20] BCMA data create the possibility of large-scale quantitative exploration of variation in the medication pass between staff, across locations, and over time.
BCMA systems are in place at 98% of U.S. hospitals and have been in place for over two decades at Veterans Health Administration (VA) hospitals, where BCMA originated.[21] [22] [23] [24] [25] Adoption of BCMA systems has been associated with improvements in medication safety.[26] [27] [28] [29] [30] [31] Only recently have researchers started to explore BCMA data for insights into nursing practice.[32] [33]
#
Objective
When BCMA tools are used as intended, a nurse will scan the barcode on a patient's wristband to confirm their identity and scan the barcodes for the medications to be administered, all while at the patient bedside.[34] A scan time is recorded for each medication, and the patient's location is associated with the medication scan. BCMA data can be used to place a staff member with a patient at a specific time in a particular place. In this way, a nurse's progress through the medication pass and from patient to patient is documented via BCMA. Most medications in hospitals are scheduled for standard times, and U.S. national guidelines state that medications should be administered within ± 60 minutes from the scheduled time (± 30 minutes for time critical medications).[35] [36]
Examining each staff member's administration of medications scheduled for a single time allows for comparison of individual workload and process for the same time period within a hospital or unit. The scheduled time with the highest volume of medications defines the peak-time medication pass and this high medication workload time period is a prime place to examine variation in staffing, workload, and nursing practice.
Using data from one hospital for 1 year, this paper will introduce an innovative use of BCMA data, medication pass analysis, that allows for examination of nurse staffing, workload, and practice using data generated during regular nursing workflow.
#
Methods
Data Sources
Data were obtained from the BCMA system for fiscal year 2015 (FY15; October 1, 2014–September 30, 2015) for acute care units at one large, urban, academic, VA medical center. FY15 reflects a time when this hospital employed both registered nurses (RNs) and licensed practical nurses (LPNs) on inpatient units, allowing for examination of differences in utilization and practice of these nursing roles across units and over time, an important consideration as staffing challenges with coronavirus disease 2019 (COVID-19) prompt reconsideration of alternative staffing models. At this hospital, LPNs administered oral, subcutaneous, and piggyback intravenous (IV) medications but not cardiac IV, emergency, experimental, or chemotherapeutic medications, or any medications delivered via IV push, patient-controlled analgesic pump, central line, or peripherally inserted central catheter. By January 2018, the hospital no longer employed LPNs in the acute inpatient setting, necessitating the use of this older data. We used human resources data to link staff with their occupations, and the VA's Nursing Unit Mapping Application (NUMA) was used to link patient bed locations to inpatient nursing units.[37]
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Approach
The patient bed location associated with each dose in the BCMA data was matched with an inpatient nursing unit using NUMA. Doses were excluded when the patient bed location could not be mapped to an inpatient nursing unit. The most frequent time for scheduled medications was taken to represent the peak-time (highest volume) medication pass period. The set of peak-time medications scanned by each staff member constitutes the staff member's scheduled BCMA medication workload for the peak medication pass period. Medications scanned greater than 2 hours from the scheduled time were excluded from analysis.
Staff members were identified as RNs, LPNs, or another role. For each staff member on each day, workload- and time-related features of their peak-time medication pass were assessed: number of patients, number of scanned medications, start time of medication pass (scan time for the first medication administered to the staff member's first patient) and, for staff with two or more patients, medication pass duration (number of minutes from time of scan for first patient's first medication until time of scan for last patient's last medication). Daily and yearly summaries were calculated by role, by unit, and hospital wide, and trends in staffing and workload over time were examined. Median values are reported in the text and means are reported in the tables ([Table 1] and [Table 2]).
A linear mixed effects model was estimated using restricted maximum likelihood with medication pass duration and start time as dependent variables. Analyses were conducted in R using the lme4 package.[38] Effects of units were treated as fixed thus controlling for all unit-level differences in patient burden and staff resources. Variability in outcome across staff was treated as random. Weekdays and months were included to account for temporal variability. Staff-level predictors for each medication pass included number of patients and number of medications administered. Corresponding means of peak-time patients-per-staff and medications-per-staff were included as predictors at the unit-day level. The daily counts of the unit-level peak-time number of patients and number of staff were included as covariates. Identical models were estimated separately across RNs and LPNs, for units where the respective roles had peak-time BCMA activity >150 days.
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#
Results
In FY15, 1,373,596 acute-care medication doses were recorded in the BCMA system at the study hospital. Of these, 99.2% were associated with a patient bed location mapped to an acute-care nursing unit. Scheduled medications constituted 83.8% of all doses mapped to a unit.
As the highest frequency time (39.7%; 453,310) for scheduled medication doses mapped to a unit ([Fig. 1]), 9:00 was the peak time for scheduled medications; 98.3% of patients (87.3% of patient-days) had a 9:00 medication. 96.0% (435,207) of peak-time medications had a scan time within ± 2 hours of the scheduled time, and these constituted the final dataset for analysis ([Table 1]).
Abbreviations: LPN, licensed practical nurse; RN, registered nurse.
Note: LPN data not reported for units with no LPN data or LPN data for less than 11 d. Other staff data reported only at the hospital level.
On 99.8% (63,099) of peak-time patient-days, the patient received a medication from a nurse (RN and/or LPN). On step down units and critical care units, >99% of peak-time patient-days included medication administered by an RN. On medical and surgical units, 79.3 to 98.2% of patient-days included medication administered by an RN, except for unit Medical-4 (46.4%). The median number of medications per patient was 7 on all medical units, 6 on all surgical units, 6 to 7 on stepdown units, and 5 to 7 on critical care units.
Staff administering at least one peak-time medication included RNs (n = 366; 82.4%), LPNs (n = 34; 7.7%), and other staff who were primarily respiratory therapists or respiratory technicians (n = 44; 10.0%).
Sorting the peak-time medication data by staff member and day, there were 25,592 staff days, or medication pass instances, with 84.0% performed by RNs, 5.3% by LPNs, and 10.7% by other staff ([Table 2]). In nearly all cases, RNs and LPNs administered medications on only one unit during the peak-time medication pass, while other staff often administered medications across multiple units. Therefore, data are reported at the unit-level for RNs and LPNs and hospital wide for other staff. The median number of patients per RN across all acute care units was three, including one to two patients per RN for critical care units and two to four patients per RN on medical, surgical, and step-down units. Patients per LPN ranged from median four to six on units with LPN activity >150 days, except for Unit Medical-4 with ten patients per LPN, double that on other units. Hospital wide, other staff had a median of three patients per medication pass.
Location/unit |
Role |
Staff medication pass instances with one or more patients (M1) Count (% of location total; % of role total) |
Patients per medication pass Mean (SD) |
Medication doses per medication pass Mean (SD) |
Difference in minutes between scheduled time and scan time for the first medication for the first patient of a staff medication pass instance (Start) Mean (SD) |
Staff medication pass instances with two or more patients (M2) Count (% of M1) |
Difference in minutes between the scan time of the first and last medications of a staff medication pass instance across all patients (Duration) Mean (SD) |
---|---|---|---|---|---|---|---|
Hospital |
All staff |
25,592 (100, 100) |
2.8 (1.6) |
17.0 (12.6) |
–33.6 (26.0) |
20,901 (82) |
57.5 (39.4) |
RN |
21,503 (84, 100) |
2.6 (1.1) |
16.9 (9.9) |
–32.8 (25.8) |
17,447 (81) |
58.2 (38.5) |
|
LPN |
1,353 (5, 100) |
6.0 (3.1) |
41.1 (24.2) |
–38.7 (22.5) |
1,280 (95) |
87.1 (44.0) |
|
Other staff |
2,736 (11, 100) |
3.2 (1.9) |
5.8 (3.5) |
–36.6 (28.9) |
2,174 (79) |
34.4 (29.7) |
|
Medical-1 |
All staff |
2,541 (100, 10) |
3.3 (1.1) |
21.0 (11.0) |
–38.9 (24.8) |
2,344 (92) |
63.2 (38.9) |
RN |
2,055 (81, 10) |
3.4 (1.0) |
23.0 (9.3) |
–41.4 (22.9) |
1,953 (95) |
67.7 (37.3) |
|
LPN |
168 (7, 12) |
4.1 (1.5) |
27.9 (12.0) |
–33.7 (22.5) |
163 (97) |
68.2 (37.2) |
|
Medical-2 |
All staff |
2,627 (100, 10) |
3.1 (1.1) |
19.5 (10.2) |
–33.9 (23.7) |
2,444 (93) |
60.8 (38.1) |
RN |
2,028 (77, 9) |
3.1 (0.9) |
21.4 (8.9) |
–34.6 (22.1) |
1,948 (96) |
65.9 (37.5) |
|
LPN |
270 (10, 20) |
3.5 (1.0) |
23.8 (9.2) |
–31.9 (25.4) |
259 (96) |
57.9 (30.3) |
|
Medical-3 |
All staff |
2,263 (100, 9) |
3.6 (1.5) |
22.6 (13.8) |
–38.5 (26.2) |
2,026 (90) |
63.9 (42.2) |
RN |
1,632 (72, 8) |
3.5 (1.1) |
23.9 (11.1) |
–39.1 (25.7) |
1,502 (92) |
66.5 (39.1) |
|
LPN |
310 (14, 23) |
5.1 (1.8) |
35.1 (14.3) |
–43.5 (24.9) |
305 (98) |
83.5 (45.7) |
|
Medical-4 |
All staff |
2,215 (100, 9) |
3.5 (3.2) |
22.7 (25.0) |
–23.8 (28.5) |
1,624 (73) |
61.4 (47.6) |
RN |
1,518 (69, 7) |
2.1 (1.0) |
14.2 (9.4) |
–17.5 (28.4) |
1,047 (69) |
46.2 (33.2) |
|
LPN |
390 (18, 29) |
9.8 (2.2) |
70.2 (19.8) |
–44.6 (14.6) |
380 (97) |
124.5 (29.5) |
|
Surgical-1 |
All staff |
2,215 (100, 9) |
2.8 (1.0) |
16.2 (9.1) |
–31.7 (23.3) |
1,963 (89) |
56.3 (36.1) |
RN |
1,989 (90, 9) |
2.9 (1.0) |
17.5 (8.4) |
–33.3 (21.0) |
1,864 (94) |
58.0 (35.6) |
|
LPN |
27 (1, 2) |
3.9 (1.5) |
22.9 (10.6) |
–23.4 (32.6) |
23 (85) |
69.4 (27.4) |
|
Surgical-2 |
All staff |
2,053 (100, 8) |
2.9 (1.3) |
16.6 (10.2) |
–36.7 (21.2) |
1,792 (87) |
52.7 (39.5) |
RN |
1,705 (83, 8) |
2.8 (0.9) |
16.6 (7.7) |
–39.2 (18.0) |
1,586 (93) |
52.3 (39.4) |
|
LPN |
154 (8, 11) |
5.6 (1.7) |
34.0 (13.1) |
–38.2 (18.5) |
148 (96) |
71.9 (34.9) |
|
Step Down-1 |
All staff |
3,427 (100, 13) |
3.1 (1.0) |
19.4 (10.8) |
–40.6 (25.0) |
3,130 (91) |
61.1 (38.0) |
RN |
2,742 (80, 13) |
3.2 (0.9) |
22.9 (9.2) |
–42.1 (23.6) |
2,611 (95) |
67.4 (36.6) |
|
LPN |
35 (1, 3) |
1.2 (1.2) |
11.3 (7.2) |
–16.3 (25.5) |
[a] |
[a] |
|
Step Down-2 |
All staff |
2,385 (100, 9) |
2.9 (1.2) |
16.4 (8.3) |
–41.2 (19.5) |
2,239 (94) |
50.3 (37.4) |
RN |
2,034 (85, 9) |
2.7 (0.7) |
18.0 (7.7) |
–41.8 (18.5) |
1,931 (95) |
53.6 (38.1) |
|
Critical Care-1 |
All staff |
3,064 (100, 12) |
1.6 (0.6) |
7.4 (4.4) |
–19.0 (27.8) |
1,714 (56) |
38.0 (35.9) |
RN |
2,659 (87, 12) |
1.6 (0.5) |
7.9 (4.4) |
–18.1 (26.2) |
1,494 (56) |
39.7 (36.1) |
|
Critical Care-2 |
All staff |
2,103 (100, 8) |
1.6 (0.7) |
7.5 (4.5) |
–27.1 (29.0) |
1,040 (49) |
45.4 (38.7) |
RN |
1,741 (83, 8) |
1.5 (0.5) |
8.3 (4.5) |
–24.9 (28.7) |
815 (47) |
51.3 (39.4) |
|
Critical Care-3 |
All staff |
1,622 (100, 6) |
1.5 (0.5) |
9.3 (6.1) |
–26.2 (29.9) |
782 (48) |
44.7 (40.1) |
RN |
1,406 (87, 7) |
1.5 (0.5) |
10.4 (5.9) |
–25.3 (29.6) |
695 (49) |
48.9 (40.1) |
Abbreviations: LPN, licensed practical nurse; RN, registered nurse.
Note: Duration is calculated only for medication pass instances with two or more patients. LPN data not reported for units with no LPN data or LPN data for less than 11 d. Other staff data reported only at the hospital level.
a Data for less than 11 medication pass instances.
Examination of data over time shows the range of variation within units for number of patients and patients per staff ([Figs. 2] [3] [4]). Unit Medical-3 ([Fig. 5]) appears to have shifted their staffing model for medication administration midway through FY15, increasing the number of patients receiving medication from LPNs and increasing the number of patients per LPN for the peak-time medication pass. This suggests that unit-level shifts in staffing mix or distribution of medication workload may be detectable in BCMA data.
Across all RNs, a median of 16 peak-time medications was scanned daily ([Table 2]). Hospital wide, LPNs scanned a median 33 peak-time medications each. On unit Medical-4, the median number of medications per LPN was 72, a very high medication workload for LPNs. For other staff hospital wide, the median number of peak-time medications was five per staff member.
Medication pass duration was calculated for medication pass instances with two or more patients (n = 20,901; 82% of all medication pass instances). On critical care units RN peak-time medication pass duration ranged from median 27 to 33 minutes, and 36 to 61 minutes across all other unit types. Median medication pass duration for other staff hospital wide was 26 minutes. Medication pass duration ranged from median 52 to 70 minutes for LPNs on units with >150 days with LPN activity, except for unit Medical-4 with median 127 minutes per LPN. This duration indicates that LPNs on unit Medical-4 were frequently unable to administer all assigned peak-time medications on time (± 60 minutes from scheduled time). It is likely that this is due to high LPN workload on unit Medical-4 (median ten patients, 72 medications per peak-time medication pass). Relationships between workload (number of patients and number of medications) and duration for RNs and LPNs were explored via linear mixed effects models. Due to movement across units, other staff were excluded from the models.
[Tables 3] and [4] present parameter estimates for the linear mixed effects models for duration and start time, respectively.
Duration (RN)[a] |
Duration (LPN)[a] |
|||||
---|---|---|---|---|---|---|
Predictors[b] |
Estimates |
CI |
p-Value |
Estimates |
CI |
p-Value |
Intercept |
29.64 |
23.72 to 35.56 |
<0.001 |
49.51 |
27.62 to 71.39 |
<0.001 |
Medical-1 |
1.25 |
−1.97 to 4.46 |
0.447 |
−2.95 |
−14.42 to 8.51 |
0.613 |
Medical-2 |
4.46 |
1.33 to 7.59 |
0.005 |
3.04 |
−9.70 to 15.79 |
0.640 |
Medical-3 |
−3.04 |
−6.68 to 0.59 |
0.101 |
5.20 |
−4.77 to 15.17 |
0.306 |
Medical-4 |
−4.84 |
−8.57 to −1.11 |
0.011 |
−4.84 |
−15.50 to 5.83 |
0.374 |
Surgical-1 |
−1.22 |
−4.49 to 2.04 |
0.462 |
|||
Surgical-2 |
−1.36 |
−4.60 to 1.89 |
0.413 |
|||
Step Down-1 |
3.55 |
0.32 to 6.79 |
0.031 |
|||
Step Down-2 |
−0.69 |
−3.63 to 2.26 |
0.648 |
|||
Critical Care-2 |
3.74 |
−0.37 to 7.84 |
0.074 |
|||
Critical Care-3 |
0.38 |
−4.37 to 5.12 |
0.876 |
|||
Sunday |
−2.36 |
−3.56 to −1.16 |
<0.001 |
0.10 |
−4.49 to 4.69 |
0.965 |
Monday |
−0.45 |
−1.67 to 0.76 |
0.465 |
−1.34 |
−5.36 to 2.69 |
0.514 |
Tuesday |
0.18 |
−0.97 to 1.33 |
0.760 |
−1.33 |
−5.69 to 3.04 |
0.552 |
Wednesday |
0.22 |
−0.94 to 1.38 |
0.711 |
−2.96 |
−6.61 to 0.69 |
0.112 |
Thursday |
0.65 |
−0.51 to 1.80 |
0.273 |
1.37 |
−2.89 to 5.63 |
0.528 |
Friday |
2.41 |
1.25 to 3.57 |
<0.001 |
5.71 |
1.58 to 9.84 |
0.007 |
January |
−1.30 |
−2.86 to 0.26 |
0.101 |
−2.96 |
−8.52 to 2.61 |
0.297 |
February |
0.09 |
−1.49 to 1.68 |
0.908 |
−0.37 |
−6.21 to 5.47 |
0.901 |
March |
−1.17 |
−2.72 to 0.38 |
0.138 |
−1.38 |
−6.77 to 4.01 |
0.616 |
April |
−0.80 |
−2.44 to 0.85 |
0.342 |
9.30 |
3.95 to 14.65 |
0.001 |
May |
−0.79 |
−2.45 to 0.88 |
0.354 |
3.41 |
−1.97 to 8.78 |
0.214 |
June |
0.76 |
−0.87 to 2.39 |
0.362 |
4.26 |
−1.73 to 10.24 |
0.163 |
July |
0.62 |
−1.05 to 2.29 |
0.468 |
−0.43 |
−6.47 to 5.61 |
0.888 |
August |
1.76 |
0.06 to 3.45 |
0.042 |
1.39 |
−5.07 to 7.85 |
0.673 |
September |
0.25 |
−1.38 to 1.89 |
0.763 |
−2.17 |
−8.39 to 4.05 |
0.495 |
October |
−1.34 |
−2.92 to 0.24 |
0.095 |
0.12 |
−4.94 to 5.19 |
0.962 |
November |
0.97 |
−0.64 to 2.57 |
0.237 |
−3.95 |
−9.67 to 1.77 |
0.175 |
Number of medication[c] |
0.61 |
0.52 to 0.70 |
<0.001 |
0.37 |
0.15 to 0.59 |
0.001 |
Mean number medications[d] |
0.12 |
−0.08 to 0.32 |
0.240 |
−0.05 |
−0.51 to 0.41 |
0.824 |
Number of patients[c] |
13.36 |
12.34 to 14.39 |
<0.001 |
7.94 |
5.91 to 9.97 |
<0.001 |
Mean number of patients[d] |
0.04 |
−1.76 to 1.83 |
0.968 |
0.64 |
−3.02 to 4.30 |
0.732 |
Number of patients[e] |
−0.57 |
−1.02 to −0.12 |
0.014 |
−0.95 |
−2.27 to 0.38 |
0.162 |
Number of nurses[e] |
0.09 |
−1.04 to 1.22 |
0.881 |
−2.57 |
−7.21 to 2.06 |
0.277 |
Number of patients × number of nurses[e] |
0.03 |
−0.03 to 0.10 |
0.301 |
0.15 |
−0.11 to 0.41 |
0.267 |
Random effects |
||||||
σ 2 |
1,010.21 |
868.82 |
||||
τ00 |
49.91 staff_id |
138.78staff_id |
||||
ICC |
0.05 |
0.14 |
||||
N |
265 staff_id |
13staff_id |
||||
Observations |
17,446 |
1,255 |
||||
Marginal R 2/conditional R 2 |
0.199/0.237 |
0.474/0.546 |
||||
Deviance |
170,480.457 |
12,055.405 |
||||
AIC |
170,524.133 |
12,035.620 |
||||
AICc |
170,524.295 |
12,037.242 |
Note: Bolded values denote p < 0.05
Abbreviations: LPN, licensed practical nurse; RN, registered nurse.
a In minutes.
b Categorical variables (units, days, and months) were coded using sum contrasts. Each level in the table reflects deviation from the grand mean. For the RN model the expected duration for unit Critical Care-1 is 2.23 min less than the grand mean. For the LPN model the expected duration for unit Surgical-2 is 0.45 min less than the grand mean. All predictors were centered at 2.
c Staff-daily level.
d Unit-daily mean across staff on a given day.
e Unit-daily.
Start time (RN)[a] |
Start time (LPN)[a] |
|||||
---|---|---|---|---|---|---|
Predictors[b] |
Estimates |
CI |
p-Value |
Estimates |
CI |
p-Value |
Intercept |
490.79[c] |
486.22–495.36 |
<0.001 |
513.86[c] |
492.37–535.36 |
<0.001 |
Medical-1 |
2.03 |
−1.95 to 6.00 |
0.317 |
−0.15 |
−7.86 to 7.56 |
0.970 |
Medical-2 |
−9.28 |
−13.57 to −5.00 |
<0.001 |
−10.30 |
−20.98 to 0.38 |
0.059 |
Medical-3 |
−9.24 |
−15.32 to −3.16 |
0.003 |
−2.99 |
−12.02 to 6.03 |
0.515 |
Medical-4 |
10.30 |
5.42–15.18 |
<0.001 |
8.93 |
1.16–16.70 |
0.024 |
Surgical-1 |
−4.78 |
−9.06 to −0.50 |
0.029 |
|||
Surgical-2 |
−9.39 |
−13.90 to −4.88 |
<0.001 |
|||
Step Down-1 |
−3.66 |
−7.88 to 0.56 |
0.089 |
|||
Step Down-2 |
−4.88 |
−8.54 to −1.22 |
0.009 |
|||
Critical Care-2 |
12.03 |
7.15–16.91 |
<0.001 |
|||
Critical Care-3 |
3.89 |
−2.51 to 10.29 |
0.234 |
|||
Sunday |
−3.03 |
−3.74 to −2.31 |
<0.001 |
0.03 |
−2.59 to 2.64 |
0.984 |
Monday |
0.21 |
−0.50 to 0.93 |
0.559 |
0.06 |
−2.27 to 2.40 |
0.957 |
Tuesday |
−1.06 |
−1.75 to −0.37 |
0.002 |
−1.32 |
−3.83 to 1.20 |
0.306 |
Wednesday |
2.55 |
1.86–3.24 |
<0.001 |
−0.02 |
−2.12 to 2.07 |
0.984 |
Thursday |
1.22 |
0.53–1.91 |
0.001 |
−1.93 |
−4.40 to 0.54 |
0.125 |
Friday |
0.75 |
0.06–1.43 |
0.033 |
0.81 |
−1.57 to 3.19 |
0.503 |
January |
0.45 |
−0.50 to 1.40 |
0.351 |
−1.59 |
−4.81 to 1.62 |
0.331 |
February |
1.22 |
0.25–2.18 |
0.013 |
−1.25 |
−4.62 to 2.11 |
0.465 |
March |
0.91 |
−0.03 to 1.85 |
0.058 |
−2.14 |
−5.23 to 0.95 |
0.175 |
April |
0.11 |
−0.86 to 1.08 |
0.820 |
−1.50 |
−4.57 to 1.58 |
0.340 |
May |
1.16 |
0.18–2.14 |
0.020 |
−1.17 |
−4.28 to 1.94 |
0.462 |
June |
0.27 |
−0.70 to 1.24 |
0.582 |
−0.45 |
−3.91 to 3.01 |
0.798 |
July |
−1.71 |
−2.68 to −0.74 |
0.001 |
−0.43 |
−3.85 to 2.99 |
0.806 |
August |
−0.87 |
−1.85 to 0.11 |
0.082 |
1.91 |
−1.77 to 5.58 |
0.308 |
September |
1.21 |
0.24–2.18 |
0.015 |
5.17 |
1.67–8.68 |
0.004 |
October |
0.36 |
−0.59 to 1.30 |
0.456 |
1.62 |
−1.31 to 4.56 |
0.278 |
November |
−1.57 |
−2.52 to −0.61 |
0.001 |
0.06 |
−3.29 to 3.40 |
0.973 |
Number of medications[d] |
−0.25 |
−0.31 to −0.20 |
<0.001 |
−0.05 |
−0.18 to 0.07 |
0.420 |
Mean number of Medications[e] |
−0.06 |
−0.21 to 0.09 |
0.439 |
0.07 |
−0.30 to 0.44 |
0.716 |
Number of patients[d] |
−4.20 |
−4.76 to −3.64 |
<0.001 |
−1.44 |
−2.54 to −0.34 |
0.010 |
Mean number of patients[e] |
5.30 |
4.04–6.56 |
<0.001 |
−0.41 |
−3.11 to 2.29 |
0.766 |
Number of patients[f] |
0.53 |
0.17–0.88 |
0.004 |
0.10 |
−0.90 to 1.10 |
0.843 |
Number of nurses[f] |
0.93 |
0.32–1.53 |
0.003 |
−0.51 |
−3.50 to 2.49 |
0.740 |
Number of patients × number of nurses[f] |
−0.02 |
−0.06 to 0.01 |
0.234 |
0.08 |
−0.07 to 0.23 |
0.313 |
Random effects |
||||||
σ2 |
436.09 |
292.58 |
||||
τ00 |
706.90 staff_id |
1,373.18 staff_id |
||||
ICC |
0.62 |
0.82 |
||||
N |
366 staff_id |
27 staff_id |
||||
Observations |
21,509 |
1,292 |
||||
Marginal R 2/conditional R 2 |
0.085/0.651 |
0.017/0.827 |
||||
Deviance |
192,983.053 |
11,070.905 |
||||
AIC |
193,044.013 |
11,076.279 |
||||
AICc |
193,044.144 |
11,077.853 |
Abbreviations: AIC, Akaike information criterion; AICc, small-sample corrected Akaike information criterion; LPN, licensed practical nurse; RN, registered nurse.
a Minutes from scheduled time.
b Categorical variables (units, days, and months) were coded using sum contrasts. Each level in the table reflects deviation from the grand-mean. For the RN model the expected start time for unit Critical Care-1 is 12.98 min later than the grand mean. For the LPN model the expected start time for unit Surgical-2 is 4.51 min later than the grand mean. Number of patients was centered at one patient. All other continuous predictors were centered at 2.
c Minutes since midnight.
d Staff daily.
e Unit-daily mean across staff on a given day.
f Unit daily.
RN Medication Pass Duration: the model explained significant variability in duration (conditional R2 = 0.237). Variance explained due to fixed effects was 0.199. Intraclass correlation for the model was 0.05, suggesting that much of the variability in duration was due to daily unit-level factors. The average medication pass duration for an RN with two patients receiving one medication each was 29.64 minutes (95% CI: [23.76, 35.56], p <0.001). There was a significant variability across RNs (SD = 7.05 minutes). For every additional patient, an RN spent 13.36 additional minutes (95% CI: [12.34, 14.39], p <0.001) and for every additional medication an additional 0.61 minutes was spent (95% CI: [0.52, 0.70], p <0.001). At the unit level, every additional patient on a given day resulted in shortening of duration by 0.57 minutes (95% CI: [−1.02, −0.12], p <0.014). Changes in unit-level number of staff did not have a significant effect on individual RN medication pass duration. On average, an RN with four patients, each with six medications, would be expected to take 70 minutes to complete the peak-time medication pass.
RN Start Time: the model explained a significant proportion of variance (conditional R2 = 0.651) in medication pass start time for RNs. Fixed predictors explained 8.5% of variability in start time. Conditional intraclass correlation was 0.62 suggesting that a significant portion of variability in start time was due to individual RNs. Expected start time for an RN with one patient receiving two medications was 8:11 (SD 26.59 minutes). There was a significant variability across units (−9.4, 12.0) with seven out of 11 units deviating from the average. This suggests that RN practices vary according to local unit conditions. For each additional patient, RNs started earlier by 4.20 minutes (95% CI: [−4.76, −3.64], p <0.001). For every additional medication, start time was 0.25 minutes earlier (95% CI: [−0.31, −0.20], p <0.001). At the unit level, as the average number of patients per staff increased on a given day, the expected start time was delayed by 5.30 minutes (95% CI: [4.04, 6.56], p <0.001). An increase in the number of patients and staff in the unit delayed the medication pass start time by 0.53 minutes (95% CI: [0.17, 0.88], p <0.01) and 0.93 (95% CI: [0.32, 1.53], p <0.01), respectively.
LPN Duration: the model explained a substantial proportion of variability (marginal R2 = 0.474, conditional R2 = 0.546) in LPN duration. Expected duration for an LPN with two patients, each with one medication, was 49.5 minutes. There was a significant variability across LPNs (SD = 11.8 minutes). LPN duration did not vary across units suggesting that the nature of work for LPNs is similar in these units. At the individual level, each additional patient and medication lengthened LPN duration by 7.94 (95% CI: [5.91, 9.97]) and 0.37 (95% CI: [0.15, 0.59]) minutes, respectively. Other predictors had no significant effect. On average, an LPN with four patients, each with six medications, would be expected to take 74 minutes to complete the peak-time medication pass.
LPN Start Time: for LPN medication pass start time, fixed predictors did not explain significant variability (Marginal R 2 = 0.02). Expected start time for an LPN with a single patient receiving two medications was 8:34 (SD 37.06 minutes), and LPNs started the medication pass on average 1.4 minutes earlier for each additional patient assigned to them (95% CI: [−2.54, −0.34]). Intraclass correlation was 0.82, suggesting that a significant proportion of variability in start time was attributable to individual LPNs.
#
Discussion
To our knowledge, this is the first study showing that BCMA data can be used to quantitatively examine the individual staff medication pass for a given scheduled medication time allowing for description of point-in-time variation in individual workload (as measured by number of patients and number of medications administered) and process of care across different types of staff and acute inpatient units. An initial set of descriptors for the individual medication pass derived from BCMA data includes: scheduled medication time, staff member, unit(s), number of patients, number of medications, start time, and duration. Staff role and unit name required linking with data outside of BCMA. Descriptive summaries of the individual medication pass showed clear differences in staffing patterns and workload by unit and by role. Differences across units even of the same unit type were considerable, suggesting that aggregating at the level of unit type would obscure important unit-level differences. Linear mixed effects models of medication pass duration and start time offered preliminary evidence for how workload relates to nursing practice. Higher workload in the form of number of patients and number of medications was a key driver in lengthening the duration of an individual nurse's peak-time medication pass, and while individual variation was present, factors other than the individual staff member were the greater source of variation. It is likely that this variation is related to local conditions or patient-related factors not measured in this study. Individual variation predominated in models of start time, though generally staff began their medication pass earlier when assigned more patients and more medications.
Our findings are consistent with an observational study prior to the adoption of BCMA, where nurses took more than 15 minutes to administer medications to a single patient.[14] In addition, a systematic review identified three studies reporting that the amount of time spent by nurses on medication administration decreased after adoption of BCMA.[13] The contribution of time due to medications in the duration models is small relative to the time attributed to patients. This aligns with the notion that there are fixed costs (in time) for gathering the medications for, traveling to, ensuring the identity of, assessing, engaging with, and otherwise attending to the needs of patients.[39] [40] [41] [42] [43] [44] [45] [46] [47] [48]
Our findings suggest that higher numbers of patients assigned to nurses may be incompatible with timely medication administration. Timing errors in medication administration are frequent but often discounted in reports of medication errors.[29] [49] [50] [51] [52] [53] [54] [55] The persistent presence of wrong-time errors indicates that nurses are often unable to administer all medications assigned to them in the allotted time. This has implications for non-medication patient care as well. As the number and complexity of patients assigned to a given nurse increases, more time may be required to administer medications, and less time is available to attend to other patient needs, potentially resulting in missed care.[7] [8] [56] [57]
Our findings also suggest that variation in medication pass start time is greatest at the individual staff level and that nurses modify the start time of their medication pass in response to the workload assigned to them, adapting their behavior in response to an assessment of the work required for a given patient assignment. These data are consistent with nurses using critical thinking to organize their temporal schedule.[58] With more patients and medications on a given day, they tend to begin the medication pass earlier, perhaps to offset the greater time required for more patients and an awareness of the need to meet the medication timeliness standard regardless of their patient load. This is in tension with unit-level factors (i.e., average patients per staff, number of patients, and number of staff) that are associated with delayed start time. Reasons for these unit-level delays (e.g., competition for resources, geographic layout of larger units) could be further explored.
This work is similar to audit log studies in that we utilized timestamped data to analyze clinician workflow.[59] As recommended by Rule et al, we have thoroughly described the sample in terms of patients, staff, and clinically relevant counts of activities, we have described in detail how we developed the dataset of activities, and we have validated our results against prior observational assessments of medication administration.
There are some limitations to be acknowledged in this work. Duration calculated from first to last BCMA scan for medications scheduled at a given time will leave out preparation time before the first medication is scanned and medication activity after the last medication is scanned, and therefore will be an underestimate of total time required to administer all medications. In addition, medication characteristics such as route of administration may affect duration but are not accounted for here. Non-medication patient needs related to the complexity of their condition or education needs are also not included in the current models (except through differences across units) and are likely to influence medication pass duration. Likewise, due to the small number of units, we were unable to attribute differences across units to specific unit-level characteristics, such as patient characteristics of those hospitalized on the unit. In addition, consideration should be made for assessing the effect of workarounds during medication administration, which are typically aimed at reducing time spent to accomplish a task, on medication pass characteristics such as duration.[22] [60] [61]
Of course, peak-time gives a point-in-time snapshot for only one time of day, and 24-hour nursing care requires two or three shifts of staff each day. However, examining BCMA data for the peak time provides a daily snapshot view of patient census, staffing, staffing mix, workload, and nursing practice when the medication pass is the primary nursing process on the unit. Nearly all (98.3%) patients receiving medications received a peak-time scheduled medication. The number of patients per staff for the peak-time medication pass may be lower than actual patients per staff, if patients do not have peak-time scheduled medications or if anticipated patients have yet to be admitted; patient census and staffing records could be used to assess the degree of difference that may exist between medication pass and actual patients per staff. Staffing practices differ in the VA when compared with non-VA health care systems, which could result in different staffing levels when compared with national data. Utilizing data from FY15 when both RNs and LPNs administered acute inpatient medications supports generalizability of these findings to settings with a variety of staffing approaches. Lastly, data presented here are for one VA hospital, however, the process for summarizing medication pass characteristics, including computing medication pass duration, should be similar for any hospital with a BCMA system that records a patient, staff member, medication, location, and time for each medication administered.
#
Conclusion
This paper presents a proof-of-concept for using the individual staff medication pass derived from BCMA data to examine variation in the dimensions of a nursing process of care. Medication pass analysis can provide important information about point-in-time staffing and workload and, as the most immediate process indicator influenced by staff workload, medication pass duration can support evaluation of conceptual frameworks aiming to relate staffing and workload to patient care and outcomes. The findings here provide supporting evidence for the relationship between staffing and nursing practice, establishing a direct link between basic measures of workload and medication pass duration. Future research should consider how types of medication, routes of administration, complexity of patient care needs, nurse experience, and other important workload factors beyond the number of patients and number of medications contribute to variation in medication pass duration.
#
Clinical Relevance Statement
Understanding how staffing levels and workload affect the way individual nurses allocate the fixed amount of time they have available during a shift is of particular importance for those seeking to provide excellent care to patients and ensure staff well-being in a setting of limited resources. Health system leaders currently limited by inconsistent, infrequent, and/or paper-based reporting practices can partner with informaticians to incorporate medication pass data into reports of real-time nurse staffing and workload which could be used to identify and correct cases of potential workload imbalance that may lead to burnout.
#
Multiple-Choice Questions
-
Bar code medication administration data can be used to identify:
-
Peak time for medication administration.
-
Start time for the individual staff medication pass.
-
Number of patients receiving medications scheduled for a given time.
-
All of the above.
Correct Answer: The correct answer is option d. BCMA data can provide insight into local policy (e.g., peak time for medication administration), approximate patient census (e.g., number of patients receiving medications scheduled for a given time), and the individual staff medication pass process (e.g., start time for the individual staff medication pass).
-
-
Bar code medication administration data are collected by what method:
-
Surveys of nurses after their shifts.
-
During the routine provision of nursing care.
-
Daily reporting by unit nurse managers during standardized times of day.
-
Payroll processing.
Correct Answer: The correct answer is option b. BCMA data are generated in real-time during the routine provision of nursing care (i.e., during the course of medication administration).
-
#
#
Conflict of Interest
None declared.
Protection of Human and Animal Subjects
This research was approved by the Baylor College of Medicine Institutional Review Board.
-
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Address for correspondence
Publication History
Received: 14 September 2022
Accepted: 02 December 2022
Accepted Manuscript online:
06 December 2022
Article published online:
01 February 2023
© 2023. Thieme. All rights reserved.
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