Words matter: Kommunikation im klinischen Alltag

Kommunikation ist weit mehr als nur ein Mittel zum Zweck. Sie ist das Herzstück, das den therapeutischen Prozess lenkt, die therapeutische Beziehung stärkt und Behandlungsergebnisse verbessern kann. Mit den richtigen Techniken gelingt eine patientenzentrierte Kommunikation, die Placebo fördert und Nocebo meidet.

• Literatur

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