Office Support Staff

ABSTRACT

The pace at which we live and practice in this new century leaves little time to manage many of the menial tasks of day-to-day survival. This is especially true in the field of medicine. With today’s insurance policies and procedures, Health Information Privacy Protection Act (HIPPA) regulations, and the low return of payment for time invested, it is crucial to have a supportive group of people around you to help make your valuable time as meaningful as possible. This article will describe an arrangement of ancillary office staff for a colorectal practice. There will be detailed information on job descriptions, expectations, and level of training required for each. Upon completion of this article, one should be able to identify the personnel needed to establish and manage an efficient office from the front desk to the billing department and ultimately the practice manager.

KEYWORDS

Ancillary staff - policies and procedures - job description