Methods Inf Med 2008; 47(02): 124-130
DOI: 10.3414/ME0474
Original Article
Schattauer GmbH

A Comparison of Websites from Spanish, American and British Hospitals

G. Llinás
1   Departamentode Psicología de la Salud, Universidad Miguel Hernández, Elche (Alicante), Spain
,
D. Rodríguez-Iñesta
1   Departamentode Psicología de la Salud, Universidad Miguel Hernández, Elche (Alicante), Spain
,
J. J. Mira
1   Departamentode Psicología de la Salud, Universidad Miguel Hernández, Elche (Alicante), Spain
,
S. Lorenzo
2   Unidad de Calidad, Fundación Hospital Alcorcón, Alcorcón (Madrid), Spain
,
C. Aibar
3   Serviciode Medicina Preventiva, Hospital Clínico Lozano Blesa, Zaragoza, Spain
› Author Affiliations
Further Information

Publication History

Received: 06 February 2007

accepted: 01 October 2007

Publication Date:
18 January 2018 (online)

Summary

Objective: To evaluate and compare the user-orientation of Spanish, American and British hospital websites.

Methods: A descriptive study of 32 hospital portals (12 Spanish, 10 American and 10 British) was carried out in which the following were analyzed: website readability according to the Flesch Index, websites accessibility using the Web Accessibility Test, and the quality of information provided using the “e-Information Scale of Health Care Centers”.

Results: Fifty percent of the user-oriented information quality attributes are met. Readability indices tend to be below 60 (standard readability), and only 10 of the 32 websites meet the accessibility criteria.

Conclusions: Most portals exhibit accessibility problems that favor computer illiteracy. There is a wide variability in terms of website readability and in terms of useroriented content.