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Methods Inf Med 1996; 35(03): 242-255
DOI: 10.1055/s-0038-1634663
Original Article
Schattauer GmbH

FreeCall, a System for Emergency-Call-Handling Support

W. M. Post
1   Department of Cardiology, Academic Medical Center, University of Amsterdam, The Netherlands
2   Dept of Social Science Informatics, Faculty of Psychology, University of Amsterdam, The Netherlands
,
W. Koster
1   Department of Cardiology, Academic Medical Center, University of Amsterdam, The Netherlands
,
M. Šrámek
2   Dept of Social Science Informatics, Faculty of Psychology, University of Amsterdam, The Netherlands
,
G. Schreiber
2   Dept of Social Science Informatics, Faculty of Psychology, University of Amsterdam, The Netherlands
,
V. Zocca
1   Department of Cardiology, Academic Medical Center, University of Amsterdam, The Netherlands
,
B. de Vries
3   Central Computer Department, Faculty of Medicine, University of Amsterdam, The Netherlands
› Author Affiliations
Further Information

Publication History

Publication Date:
20 February 2018 (online)

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Abstract:

This article describes a system for the optimization of the pre-hospital assessment of emergency, in cases involving thoraco-abdominal complaints and consciousness problems. This assessment is performed by nurses on the basis of a telephone interview at ambulance dispatch centers. The system has a body of biomedical and policy knowledge available to guide the interview and to provide advice.

Keywords:

Artificial Intelligence - Decision Support - Differential Diagnosis - Emergency Medicine
 

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