Patient Scheduling — (Bibliography)

The entire field of information processing in medicine is today already spread out and branched to such an extent that it is no longer possible to set up a survey on relevant literature as a whole. But even in narrow parts of medical informatics it is hardly possible for the individual scientist to keep up to date with new literature. Strictly defined special bibliographies on certain topics are most helpful.

In our days, problems of optimal patient scheduling and exploitation of resources are gaining more and more importance. Scientists are working on the solution of these problems in many places.

The bibliography on »Patient Scheduling« presented here contains but a few basic theoretical papers on the problem of waiting queues which are of importance in the area of medical care. Most of the papers cited are concerned with practical approaches to a solution and describe current systems in medicine.

In listing the literature, we were assisted by Mrs. Wieland, Mr. Dusberger and Mr. Henn, in data acquisition and computer handling by Mrs. Gieß and Mr. Schlaefer. We wish to thank all those mentioned for their assistance.

Das gesamte Gebiet der Informationsverarbeitung in der Medizin ist heute schon so weit aufgefächert und verzweigt, daß eine Übersicht über das relevante Schrifttum im ganzen nicht mehr zu erstellen ist. Aber selbst in engen Teilbereichen der medizinischen Informatik ist es für den einzelnen Wissenschaftler kaum mehr möglich, einen Überblick über die neue Literatur zu behalten. Sehr hilfreich dabei sind abgegrenzte Spezialbibliographien zu bestimmten Themenkreisen.

In unserer Zeit gewinnen die Probleme einer möglichst guten Patientendurchflußsteuerung und der optimalen Ausnutzung von Resourcen mehr und mehr an Bedeutung. An vielen Orten arbeiten Wissenschaftler an der Lösung dieser Probleme.

Die hier vorgelegte Bibliographie über »Patient Scheduling« enthält nur einige wenige grundlegende theoretische Arbeiten über die Problematik der Warteschlangen, die im Bereich der medizinischen Versorgung von Belang sind. Die Mehrzahl der zitierten Arbeiten beschäftigt sich mit praktischen Lösungsansätzen und beschreibt laufende Systeme in der Medizin.

Bei der Zusammenstellung des Schrifttums waren uns Frau Wieland und die Herren Dusberger und Henn behilflich, bei der Datenerfassung und beim Computer-Handling Frau Gieß und Herr Schlaefer. Bei allen Genannten bedanken wir uns für die Hilfe.

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• 43 Friedman R. B. A Computer Program for Simulating the Patient-Physician Encounter. J. med. Educ 49 1973; 92-97.
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• 47 Golberg A. On Waiting. Int. J. Psycho-Anal 52 1971; 413-421.
• 48 Goldman J, Knappenberger H. A, Moore Jr E. W. An Evaluation of Operating Room Scheduling Policies. Hosp. Mgmt 107 1969; 40-51.
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• 50 Hansen K. E, Snider R. L. Scheduling System Shows Way to Expand X-Ray Productivity 30 per Cent. Mod. Hosp 102 1964; 110-112.
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• 52 Harris N. H. Hospital Waiting Lists. Brit. med. J 1971; IV: 554.
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• 55 Hindle A. A Simulation Approach to Surgical Scheduling. Department of Operational Research, University of Lancaster; 1970
• 56 Hofmann P. B, Rockart J. F. Implications of the No-show Rate for Scheduling OPD Appointments. Hosp. Progr 50 1969; 35-40.
• 57 Hurtado A. V, Freeborn D. K, Myers J. E. et al. Unscheduled Use of Ambulatory Care Services. Med. Care 12 1974; 498-511.
• 58 Iles J. D. An Answer to the Surgical Waiting-List?. Lancet 1972; II: 827-828.
• 59 Jansen D. G, Johnson L. E. Patients who Schedule Meetings with a State-Hospital Review Board. Psychol. Rep 36 1975; 283-286.
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• 65 Jonas S. Influence of the Weather on Appointment-Breaking in a General Medical Clinic. Med. Care 11 1973; 72-74.
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• 70 Kendall D. G. Stochastic Processes Occurring in the Theory of Queues and their Analysis by the Method of the Imbedded Markov Chain. Ann. math. Statist 24 1953; 33S-354.
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• 127 Saunders J, Snaith A. H. A Computer-based Cervical Cytology Service. Brit. J. prev. soc. Med 24 1970; 65.
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• 132 Snitker G. Ventetid — tradition eller nodvendighed?. (Waiting Time. Tradition or Necessity?). Ugeskr. Laeg 131 1969; 711-718.
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• 137 Staller I. Go to Bed First, Get »Admitted« Later. Mod. Hosp 112 1969; 68-76.
• 138 Stewart J. T. Surgical Specialties Affect Scheduling. Hospitals 45 1971; 132-136.
• 139 Stuart R. B, Peterson A. G, Fairfield L. D. A Comparative Study of Patient Scheduling Systems for Army Sick Call. Milit. Med 141 1976; 39-40.
• 140 Tatham P. H. Experience with an Appointment System in a Casualty Department. Lancet 1966; I: 1201-1203.
• 141 Thompson W. D. How to Determine Priority for Admissions. Hosp. Mgmt 97 1964; 157.
• 142 Tsien K. C. The Application of Automatic Computing Machines to Radiation Treatment Planning. Brit. J. Radiol 28 1955; 432-439.
• 143 Turner D. P. The Surgical Waiting List. Lancet 1972; II: 180-181.
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• 147 Walter S. D. A Statistical Investigation of Procedure in Hospital Clinics. Ph. D. Thesis; University of Edinburgh: 1972
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• 151 Welch J. D. Some Research into the Organization and Design of Hospital Out-Patient Departments. J. roy. san. Inst 72 1952; 298-315.
• 152 White M. J. B, Pike M. C. Appointment Systems in Outpatients’ Clinics and the Effect of Patients’ Unpunctuality. Med. Care 02 1964; 133-145.
• 153 Whitston C. W. An Analysis of the Problems of Scheduling Surgery. Hosp. Mgmt 99 1965; 58-62.
• 154 Wing P. Automated System for Scheduling Admissions. Hosj). Mgmt 104 1967; 53-56.
• 155 Wing P, Robinson G. H. Computer Programs for Simulating Hospital Scheduling Systems. Report No. HFT-66-1. Human Factors in Technology Research Group, University of California; Berkeley: 1966
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• 157 Wochnik M. Wartezeitenstudie einer Poliklinik unter besonderer Berücksichtigung der Methoden. Dtsch. Gesundh.-Wes 23 1968; 1095-1100.
• 158 Wood C. T, Lasiontagne A. Computer Assists Advance Bed Bookings. Hospitals 43 1969; 67-69.
• 159 Young J. P. A Conceptual Framework for Hospital Administrative Decision Systems. Hlth Serv. Res 03 1968; 79-95.
• 160 Young J. P. Stabilization of Inpatient Bed Occupancy through Control of Admissions. HospitaL 39 1965; 41-48.
• 161 Anon Hospital Waiting Lists. Brit. med. J 1971; IV: 747.
• 162 Anon Why are we Waiting?. Lancet 1973; II: 488-489.
• 163 Anon Surgical Suite: Streamline Scheduling System. Hospitals 4S 1974; 87-89.